So this week was the third time that webmail was not working for the Mercyhurst students. Ever since I came to Mercyhurst I didn't like it for several reasons.
1- You cannot check your emails when you're not in the United States! How about those people who either study abroad or go to their homecountry over the breaks? Does Mercyhurst see a national threat if I check my email when I'm in Germany?
2- Every 180 days you have to change your password and it can't be the same password as before. Every year this password seems to even grow longer and longer. First it had to be six letters, then it had to be 8, then it has to be at least one number, and finally it has to be at least 8 characters long, include at least one lower case and one upper case letter and at least one number. Since I have a password for everything imaginable (internet, email, blogging, online banking, ITUNES store, facebook, etc.) I try to use similar passwords if not even the same for many of those things to prevent me from forgetting all those passwords. So, how the hell am I supposed to come up with a new password every 180 days and still remember it? What is even better, the system doesn't notify you when those 180 days are over (so you better count!!!).
3- It doesn't work when you need it. Since I'm a Communication major (yeah, email would fall under this topic) I am constantly communicating via email. This week our Multimedia Storytelling teacher had to cancel half his class, because he sent an assignment via email, which didn't work that day...
4- If you have two pictures or several bigger files in your inbox your space is full and you won't get any new emails until you free some space. Honestly...
So, in conclusion, why does the Mercyhurst webmail have to be so complicated? I don't think that any student will post a threat to the college by checking their email. Trust me, there are other ways to do that!
Wednesday, October 1, 2008
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4 comments:
I totally agree with you. Not only is webmail unreliable, there are so many problems with the network in general. There's sometimes when I don't even receive e-mails or you got to love when, after 15 minutes, webmail signs you off. Then today, when I was working at one of the departments on campus, the entire server went down. This is where all of our files are on that we need to work on. It's really frustrating and I think something definitely needs to be done so webmail is really serving the purpose it was designed for.
once again i completely agree with you. It is ridiculous. The whole 180 days thing is dumb. they should just let you have your one password and change it when you feel like it. I hate being obligated to do so. Webmail has been down so much this year its not funny. We rely so much on it and it continues to falter, they need to fix it so it doesn't keep going down. Otherwise just get a new system. They also like you said need to give us more space in our mailboxes. They give us so much space on our H drive why cant they give us more space on our webmail which i'm sure more people would prefer.
Webmail has caused so many problems. Emails take forever to actually get to you it may be sent at noon and you don't get it until like 4. The system is flawed and something needs to be done about it.
Better than how terrible webmail is, what about the fact Mercyhurst College has given away private information several times. We've been notified twice that Mercyhurst accidentally gave personal information out. It's a good thing we pay $30,000 some dollars so when we graduate and hopefully have higher paying jobs than the average college student someone can steal our identity using our information that our college gives out like free candy at a parade. Webmail is just another unreliable component to Mercyhurst College.
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